Top 10 Under 40: Katarzyna Szumacher, Operations manager, ASP

What do you enjoy most about security?

As an operations manager with over a decade of experience in various security domains, including tactical, events, concierge, industrial and retail environments, what I find most rewarding about security is the intrinsic satisfaction derived from the protective nature of the work. The ability to contribute to the safety and well-being of individuals, whether in crowded event spaces, industrial facilities or retail establishments, brings a profound sense of accomplishment.

I particularly relish the opportunity to ensure that public spaces are secure and events unfold without incidents, providing attendees with safe and enjoyable experiences. The protective aspect of security resonates with me deeply, as it underscores the importance of our role in safeguarding both people and assets. It’s the dynamic nature of the challenges and the tangible impact on public safety that makes security management a fulfilling and meaningful profession.

Is there one piece of advice you have received that has helped you engage with your security role more effectively?

A crucial piece of guidance that has significantly heightened my effectiveness as a security operative is the emphasis on perpetual vigilance and the “see something, say something” mentality. In the ever-changing landscape of security, maintaining constant awareness and promptly reporting any unusual or suspicious activity is paramount. This proactive approach not only sharpens one’s observational skills but also empowers security professionals to anticipate and address potential threats effectively. Embracing a mindset of perpetual alertness and encouraging a culture of communication has not only kept me well-prepared for the diverse demands of my role but has also instilled a sense of confidence in addressing security challenges promptly and efficiently. This advice has proven invaluable in upholding a high standard of performance and responsiveness throughout my career as a security operative.

What do you do outside of your job that helps you manage stress or gain perspective on your work?

Outside of my job, I prioritize various activities to effectively manage stress and gain perspective on my work. Engaging in regular workouts not only promotes physical well-being but also serves as a crucial outlet for stress relief. Spending quality time with friends and family provides a valuable support system and helps maintain a healthy work-life balance. Additionally, pursuing meaningful hobbies and interests, such as my fascination with history, literature, art and science, serves as a fulfilling and intellectually stimulating diversion. These activities collectively contribute to my overall well-being, enabling me to return to my professional responsibilities with renewed energy and a broader perspective on the challenges and opportunities within the security field.

Do you have any advice for budding security professionals who are interested in launching a career?

My advice would be to prioritize gaining a breadth of experience. Working across various sectors and for different types of providers is crucial for cultivating a well-rounded skillset and promoting organic skill growth. I highly recommend starting with events security as it offers a dynamic environment that allows individuals to develop crowd management skills and valuable observational experience. Exposure to diverse scenarios, from tactical to concierge settings, provides a solid foundation for understanding the multifaceted nature of the security industry. This approach not only enhances one’s adaptability but also contributes to a more comprehensive understanding of the challenges and nuances within the field, ultimately laying the groundwork for a successful and fulfilling career in security.