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Telus launches new cyber security service for Canadian businesses


October 28, 2019
By CS Staff

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TORONTO — Telus is announcing the launch of its new cyber security service specifically tailored to support mid-size Canadian companies, Managed Detection and Response (MDR).

Telus says it is now offering a service to provide mid-size organizations with the critical capabilities required to accelerate the detection of and response to cyber security threats across networks, endpoints and cloud services.

“Any organization can be the target of a cyber security threat, and our new service is purpose-built for companies not large enough to hire in-house expertise ready to detect and remediate cyber security threats in their networks, end-points and cloud environments,” said Carey Frey, Telus vice-president and chief security officer, in a prepared statement. “Our service will accelerate our customers’ ability to detect and respond to malicious attacks threatening their business.”

Telus’ MDR service was developed in partnership with Field Effect Software, a provider of cyber security analytics, and their Covalence security platform.

“We look for innovative partners who focus on effective and practical solutions for their customers. We are excited to partner with Telus to bring our Field Effect Covalence threat detection and incident monitoring platform to Telus clients,” said Andrew Loschmann, president and chief technology officer, Field Effect, also in a statement. “Telus is establishing a leadership position in the market with its MDR solution, which offers simple deployments and new ways to protect networks in environments with limited resources.”

Telus says its MDR service helps protect companies by:

  • Monitoring potential threats by working with clients’ existing technologies to complement security safeguards and hunt for anomalies, vulnerabilities and breaches in networks.
  • Leveraging a threat alerting feature that ensures immediate response with context and specific recommendations for remediation to ensure Telus security analysts work with the customer to take the right action.
  • Providing real-time information about the status of their network and current vulnerabilities the service has detected as online sensors improve visibility to identify unauthorized devices and control shadow IT.
  • Making the service installation quick and painless; Telus says it provides support throughout the installation process to ensure seamless integration and rapid deployment.

In addition to the MDR rollout, Telus made waves in the security industry earlier this month when it struck an agreement with home security provider ADT to acquire its ADT Security Services Canada business for about $700 million. ADT Canada employs 1,000 people and services approximately 500,000 residential and business customers.

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