Canadian Security Magazine

Send Word Now co-ordinates emergency efforts

By Canadian Security   

Products Fire & Life Safety

Send Word Now, a provider of on-demand emergency notification and incident management services, released its Incident Management Service (IMS), which will be fully integrated with the company’s existing Emergency Notification Service (ENS).
Send Word Now’s IMS platform will present emergency management officials with a set of tools to co-ordinate their responses during crisis situations. For example, after a massive earthquake, groups of emergency responders and corporate officials will be able to use Send Word Now’s centralized IMS console to send alerts, communicate internally, co-ordinate humanitarian relief and rescue efforts, monitor and respond to any escalations in crime or instances of looting, and plan for any aftershocks.
Send Word Now customers will be able to use the IMS tool to effectively manage events and incidents as they progress over an extended period of time.  A separate IMS console will allow users to simultaneously annotate and manage multiple alerts and multiple incidents as they develop in real time.   Users will also be able to set up office locations, assign and track tasks and uploaded documents, and share access to events with others, as well as prioritize the tasks associated with an event and send event-based alerts.  In addition, these features will be available on Send Word Now’s BlackBerry application.
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