The day began with a keynote from Lyle Quan, a senior consultant for Emergency Management & Training Inc. Quan held an emergency management exercise that examined a specific scenario: a man walks into a hopsital, claiming he is carrying a bomb in his backback. During a breakout session, attendees role-played how their security departments should respond and how to prepare for such an event, bouncing ideas off of each other and discussing their responses.
Paolo Cotugna, G4S Canada's director of health and safety, presented the first case study of the day, focusing on his experience providing health and safety audits.
A guarding roundtable featuring Ken Close, Trillium Health Partners; Brine Hamilton, Trillium Health Partners; Sam Asselstine, Royal Ottawa Health Care Group; Joe Maloney, VP Greater Toronto Area, G4S Canada; and Karminder Ghai, Paladin Security Group Ltd. followed. The speakers discussed some of the major issues affecting front-line security employees in health-care environments, as well as the impact of the minimum wage increase coming to Ontario.
Marc Guenette, Client Executive — Eastern Canada, Stanley Security, gave the second case study of the day.
Following lunch, the final case study of the day was presented by Julian Kennedy, Vertical Lead — Retail, Hospitality and Healthcare, NVT Phybridge.
The first speaker of the afternoon was Craig Baretto, President and Lead Consultant at Nexgen Security Inc., who discussed the impact of ransomware in the health-care industry.
Martin Green, president of the International Association for Healthcare Security and Safety (IAHSS) and Manager, Security Telecommunications & Emergency Preparedness at Baycrest Health Sciences, closed the day with a speech about the value of certification in health-care security and the professionalization of the industry. He emphasized the need for a better certification process and more training as the industry continues evolving.
Green also presented the 2017 IAHSS Leadership Award to Aiden West, manager, integrated risk services, North Bay Regional Health Centre. Jeremy Bertrand accepted the award on West's behalf.
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