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G4S healthcare training referenced by labour board

The Ontario Labour Relations Board (OLRB) released its decision in May related to an incident of workplace violence involving a nurse who was stabbed with a pen in the neck by a patient at Brockville Mental Health Centre.


July 4, 2016
By Canadian Security

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The labour board order specifies that security professionals deployed to a particular unit of the Brockville Mental Health Centre are certified as G4S Tier 2 Healthcare Security Professionals or their equivalent. The G4S training referenced by the OLRB includes effective communication, crisis management, subject restraint, weapons defense and mental health training.

In its decision regarding the Brockville case, the OLRB recommended that the hospital retain consultants to design and provide specialized training for any and all workers, managers, and supervisors assigned to, called in to and/or working on, the unit where the incident occurred.

G4S recommends its Tier 2 training for all allied healthcare employees in Ontario.

G4S also notes that the OLRB ordered a “risk reassessment that shall include analysis of the physical environment, patient acuity, work flow, existing policies, measures, procedures, the new flagging policy and procedure, adequacy of training of staff and security professionals, security response times to Code Whites, and whether hazards and any gaps in the protection of workers’ health and safety exist.” G4S has a corporate risk service division which specializes in security management, physical security and critical infrastructure consulting.

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G4S provides healthcare security in Canada and is a member of the International Association of Healthcare Security and Safety (IAHSS).