Canadian Security Magazine

G4S Canada and UCIT partner for remote concierge service

By Canadian Security   

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G4S Canada and UCIT Online Security have formed a strategic alliance that will deliver remote audio and video concierge services to residential properties throughout Canada. The agreement covers the provision and service of video and audio monitoring and building management solutions.

Remote Concierge

“We are very excited at the opportunities afforded by this new partnership, and to expand the range of clients deploying the Remote Concierge solution,” said Tim Saunders, chief business development officer, G4S Canada. “This new partnership will deliver technology innovation, service excellence, and strong customer focus designed specifically for the needs of the residential property market.”

Remote Concierge, developed by UCIT Online Security, uses video and audio collaboration tools, along with sophisticated equipment, remote access control and other technologies, to remotely manage buildings and provide on-demand customer service. The companies say this state-of-the-art video and audio technology complements on-site security personnel at a fraction of the cost of traditional solutions.

UCIT says Remote Concierge provides property managers with a cost effective alternative that can save a condo corporation anywhere from $60,000 – $100,000 per year. “The bundled offering of technology and people power will truly provide a seamless end-user experience that effectively combines tasks of a concierge with advanced security and access control,” explains Rob Cherun, CEO of UCIT Online Security.

The full package of integrated technology services – including surveillance, visitor control, parking management and package/delivery management – enhances a building’s security profile while increasing the effectiveness of building management.


G4S provides customized concierge and security programs to condominiums across the country, including both new construction and existing buildings. In Canada, the company offers a unique combination of corporate risk services, secure systems integration, screening services, cash management solutions, and security personnel.

UCIT Online Security is a high-tech security company specializing in video surveillance, remote monitoring technologies and remote concierge services for commercial and industrial customers across North America.

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